Let’s see if we can help
you find the answers you’re looking for
Do you have a question? Have a look through our Frequently Asked Questions to see if the answer is listed here.
Do you offer bespoke options on any of your recliner chairs?
We do offer ‘made to order’ options such as a variety of size, back, fabric and mechanism options. You can build a chair your way for an additional fee. Speak to your local dealer now if this is something you’d like to do.
How long does it take to get one of your products?
There is a lead time of around 6 weeks on made to order products and just 3 weeks on all our ‘in-stock’ products. This is the time it can take from your order to delivery on your doorstep.
How will I assemble the chair when it arrives?
Our team of rise recliner chair experts will help you with any heavy lifting and the assembly of the chair completely free of charge as well as giving you a thorough demo of how to use the remote to refresh your memory. So, you can sit back and relax once they’ve finished.
Why aren’t any of your prices listed online?
As we wholesale our products out to dealerships nationwide, the prices for products will vary depending on each dealership. Your best option to find a price is to get in touch with your local dealer here.
What’s the best way for me to purchase one of your products?
If you already have an idea of what you would like, your best option is to contact your local dealer and make an order. If you’re hoping to get a demo experience of one of the chairs, find your local dealer and pay them a visit in person to get a better idea of fabric options and how the chairs work. You can find your nearest recliner chair dealer here.
Got a question?
Your dealer is the first point of contact for:
- Warranty
- Service
- Delivery time
- Item numbers
- Loose parts
Can’t find what you
were looking for?
We’re always eager to hear from you and find out how we can improve our products and services and provide you with the information you need. Feel free to head over to our contact page below and reach out to us personally then we’ll get back to you as soon as we’re able to.
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